Shipping
We provide free domestic shipping for the whole store for ordinary ground delivery of anything weighing less than 120 lbs (actual or dimensional weight). Freight fees apply to actual or dimensional weights over 120 pounds.
For several items, we always provide a combined discount on expedited and international shipping. The weight and dimensions of the item will determine the final combined delivery costs.
All orders ordered before 12:00 PM WIB are guaranteed to be shipped by ground the same day. Orders that are placed after the deadline will be dispatched the next day.
At the buyer's expense, we can send via UPS overnight or express. For express shipments, our daily expedited shipping cut-off time is 16:00 PM WIB.
International shipment by UPS, DHL, FEDEX, TNT, EMS, and other services.
If the item will be shipped by freight, please contact us for a shipping quote. Having your shipment picked up by your carrier is an additional choice. We will palletize, strap, and shrink-wrap your consignment. We offer a seven-day courtesy hold to our clients. Order cancellations after seven days are subject to a 20% restocking fee.
GLOBAL PURCHASERS: Neither the item price nor the shipping cost include import tariffs, taxes, or fees. The buyer bears responsibility for these fees. Before placing a bid or making a purchase, please inquire about these additional expenses with the customs agency in your nation.
Returns
Refund requests must be submitted within 30 days of the date of receipt. Transactions completed after 30 days are not eligible for refunds.
We offer complete returns for products that are defective or misrepresented. Please refer to the original listing for further details and terms. The items must be returned for inspection before a refund can be given.
To be eligible for a refund, "New" or "New (Other)" items must be returned in their original packaging, with all manufacturer seals still in place. Items that have been taken out of their original packaging or that have had their factory seals tampered with are not eligible for a refund.
Technical specifications or a part's fit or applicability are not GMR Parts' responsibility. For any more return-related questions, please get in touch with our Client Relations Department.